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These are the most frequently asked questions of the Feedspace.
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How Easy is it to Use Feedspace?
Quick Integration: Add pop-ups to any button or element easily. Centralized Feedback: Collect feedback from all your products in one place. Insightful Analysis: View and analyze feedback from different sources effortlessly. Custom Surveys: Create feedback forms with custom questions for each product. Hassle-Free Setup: No need to build a feedback module from scratch—just integrate Feedspace. One-Click Access: Access all your feedback with a single click, no need to check
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What Questions Should I Ask for Customer Feedback?
Be Specific: Tailor questions to your product or service. Start Simple: Begin with basic questions, then refine based on feedback. Avoid Pitfalls: Know what not to ask to get better responses. Ask the right questions to get the insights you need!
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What are the benefits of using Feedspace?
Benefits of Using Feedspace Feedback Modals: Easy-to-add pop-ups for any button or element In-flow Feedback: Get insights on specific user journeys Video Feedback: Create quick, hassle-free experience videos Better Products & Services: Improve quality based on real feedback Happier Customers: Boost satisfaction by listening to them Top-Notch User Experience: Make every interaction count Customer Retention: Keep users coming back Powerful Testimon
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How Does Feedspace Help Businesses Collect Customer Feedback?
Feedspace makes it easy for businesses to: Identify Value & Issues: Understand what works and what doesn’t. Easy Feedback Sharing: Customers can quickly share their experiences. Improve Offerings: Use insights to enhance products and services. Show Appreciation: Make customers feel heard and valued.
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Video Feed
How easy is it to get video testimonials?
It's super easy! Here's all you gotta do: Sign up Tweak your video feed text Get a magic link Share it with your crowd Boom! Video testimonials start rolling in.
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What are the benefits of using Video Feed?
It's a game-changer! Here's why: Boosts your cred: People see real faces, real stories. It's like your product's fan club on video! Trust builder: Nothing beats seeing happy customers gush about you. It's like word-of-mouth, but better. Keeps it real: Authentic voices telling authentic stories. No scripts, just genuine love for your product. Give it a shot and watch the magic happen!
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Is There a Free Plan for a Video Feed?
Yes! You can view up to 6 video feeds for free. Want unlimited views? Go for the paid plan. Both plans let you capture unlimited video testimonials.
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Audio Feed
What Are Audio Testimonials?
Audio testimonials are recorded voice statements from people sharing their experiences or opinions about your product or service. They capture the speaker's voice and emotions, adding a personal and authentic touch.
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Which Social Media Platforms Can I Share Audio Recordings On?
You can share audio recordings on all major social media platforms like Facebook, Twitter, LinkedIn, Instagram, and more, thanks to Feedspace’s Audio Feed feature
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What Are the Advantages of Audio Testimonials?
Personal Touch: Real voices add authenticity. Build Trust: Hearing from real people boosts credibility. Capture Emotions: Audio conveys feelings and nuances that text can’t.
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Where Can I Promote Audio Testimonials?
You can showcase audio testimonials on your website, portfolio, and social media. With Feedspace, you can easily embed audio testimonials on your site and channels with just a few clicks.
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Can I Share Audio Responses on My Website?
Yes! Feedspace’s Audio Feed lets you easily embed audio responses right on your website, so you can showcase user feedback effortlessly.
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Social Feed
How can Feedspace's real-time dashboard help with managing my social media feeds?
Feedspace’s real-time dashboard gives you a clear, organized view of all your social media feeds in one spot. It makes it easy to access, sort, and manage your content quickly, so you can keep an eye on everything without any hassle.
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Is the Social Media Feed feature mobile-friendly?
Yes, it works great on mobile and any device!
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Can I share content on social media?
Absolutely! With Feedspace’s Social Media Feed, you can easily share collected content across different platforms. Gather info from any social channel and post it on others effortlessly. This boosts your online presence and engagement.
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What can I gather from the Social Media Feed?
With Feedspace’s Social Media Feed, you can grab all sorts of content like text posts, videos, and audio replies from your social media. It's a great way to compile user content and feedback from across your channels.
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How can I use the Social Media Feed feature to improve my website?
Feedspace's Social Media Feed lets you create a cool "Wall of Love" on your site. By embedding reviews and testimonials, you show off real feedback, build trust, and make your site more engaging.
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Wall of Love
How can you share your Wall of Love?
Just share the link on any social media platform. You can also click on the social media icons to share directly.
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How to use video testimonials?
Share them on social media, your website, and in your portfolio. Add them to a "Wall of Love" and share it across different channels for more impact.
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Can you create multiple Walls of Love?
Yes, you can! With Feedspace, you can set up more than one Wall of Love. Make the most of your video and text feeds easily with this cool feature.
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Human Resources
How long should a video CV be?
Keep it short! Aim for 1-2 minutes to share key details.
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What are the advantages of a video CV?
A video CV adds a personal touch and makes you stand out. It shows off your speaking and presentation skills. Plus, it tells recruiters you're tech-savvy.
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What's a Video CV?
A video CV is a short video where you introduce yourself and highlight your skills. It's a cool way to stand out and add some personality to your application.
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What is video screening?
Video screening is a remote interview method. It's a budget-friendly way to screen candidates quickly and effectively.
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Product Manager
How does Feedspace help build a team?
Feedspace's video feed lets product managers share quick tutorials, processes, and feedback. This helps the team stay informed and work independently.
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How can Feedspace help in creating the product?
Feedspace offers text and video feeds where users can share reviews and opinions. This helps product managers build a product that users love.
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How do I book a Feedspace demo?
Just hit the "Schedule a demo" button and pick a time that works for you!
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How can Feedspace help with stakeholder relations?
Feedspace lets product managers share recordings of updates and plans, so stakeholders stay in the loop without constant meetings.
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Freelancers
How can testimonials help you get better clients?
Testimonials show that you're reliable, skilled, and trustworthy. Here's why you need great testimonials: Build strong connections Prove your credibility Attract better-paying clients Stand out from the competition
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How to Leverage Client Reviews on Social Media?
Client reviews can boost your reputation and attract new clients. Here’s how to use them effectively: Join Social Media Groups: Share your testimonial page in relevant groups. Engage in discussions and highlight your reviews. Create Case Studies: Turn testimonials into case studies and publish them. Share and Respond: Post testimonials on your social media and reply to them. Keep it simple, engaging, and interactive!
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How do I ask clients for video testimonials?
Just follow these easy steps: Pick happy clients Shoot them a friendly email or text Explain it'll be quick and fun Offer to guide them through it Thank them tons, whether they say yes or no
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How do client reviews help a writer?
Show how good their writing is. Highlight areas they can improve. Bring in new clients and boost their reputation. Reveal what clients really want.
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How to handle negative or unfair feedback?
Keep cool Hear them out Reply nicely Suggest a fix Learn from it Ask about the good stuff too
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Influencers
How do you capture client testimonials?
Just ask! You can request testimonials via email or in person. For an easier way, try embedding Feedspace on your website or sharing the link on your socials.
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What is the best format for a testimonial?
The best format can vary, but here are some common ones: Quotes: Short, simple quotes from happy customers. Easy to use anywhere. Videos: More engaging and can tell a story about your product or service. Case Studies: Detailed and in-depth, great for showing real results and benefits.
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How do you present testimonials on social media?
Post screenshots of testimonials on your feed. Create a testimonials highlight reel on Instagram. Share a link to Feedspace under your profile for public testimonials.
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What is an influencer testimonial?
An influencer testimonial is a thumbs-up from a social media star about a product or service. These shoutouts can help your brand get noticed, boost sales, and build trust with new customers.
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What tools do you need as an influencer?
Here are some must-have tools: Social Media Management: Hootsuite, Buffer, Later Content Creation: Canva, Adobe Spark, InShot Analytics: Google Analytics, Social Blade, Crowdfire Collaboration: Trello, Asana CRM: HubSpot, Salesforce Media Kit: Essential for showcasing your profile Must-have tool: Feedspace to build authority
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E-Commerce
Why is feedback important in eCommerce?
Feedback makes eCommerce brands more relatable and trustworthy. It helps build a personal connection with customers.
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How do small businesses get feedback?
Small businesses can use Feedspace to gather text and video feedback from their customers. They can then share this feedback across different platforms.
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What is an e-commerce testimonial?
An e-commerce testimonial is a review from a customer about their experience with a product or service they bought online. Stores use these reviews to build trust and credibility with potential customers.
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Why are customer reviews important?
Customer reviews help spot what needs fixing and make your brand trustworthy.
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What are the advantages of product reviews?
Product reviews let other buyers know what to expect. They show how to use the product and help brands make improvements. Reviews can boost trust and guide better purchases.
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